Check these points before connecting the AirCheq Touch to Wi-Fi
A 2.4 GHz Wi-Fi network (802.11 b/g/n) is available.
The network name and password are correct.
The sensor is within range of the Wi-Fi network.
The network or firewall does not block the required outgoing connection. On a managed company network, check at least that port 80 is not blocked.
The date and time on the sensor are correct after connecting.
Then follow the steps in “Connecting an AirCheq Touch sensor to Wi-Fi”.
Still unable to connect? Note the network name, any error message and the sensor ID, then contact AirTeq Support at support@airteq.eu.